RETURNS AND REFUNDS
- I have ordered online through DHL, can I return products to the Mestalla Official Store or VCF Megastore?
- What is the deadline for the return of my purchase?
- How do I arrange a collection of my product for its return?
- How can I return an item bought online through DHL?
- How do I process changes to products?
- How will I receive the money from my refund?
- How long will my refund take?
- Can I return a product without its original packaging?
- How can I return an item purchased online and collected in-store?
- Can I return a personalised product?
- I have already removed the original tags. Can I return or change the product?
- Can I return several products from different orders?
- What state must the products be in for return to be accepted?
- How can I make a complaint about the condition of a purchase?
- Can I return products from different orders in one process?
- How do I cancel my return?
- How should I print out the receipt to return my purchase?
- Can I return a product through online methods if they were purchased from the VCF Official Store?
- Where can I request receipts for the return of a package?