I have received a product that I did not order. What should I do? July 03, 2019 17:18 Updated Contact us through this form. Related articles Can I group together several orders into one package? What happens if I pay for various products and don’t receive any? I have ordered online through DHL, can I return products to the Mestalla Official Store or VCF Megastore? How do I know what size to order? How can I collect my order?