How do I process changes to products? July 03, 2019 17:03 Updated A return of the received product must be made, followed by a new purchase process for the desired product. Related articles How can I return an item bought online through DHL? How can I manage a change of product for a different one? How will I receive the money from my refund? What is the deadline for the return of my purchase? I have ordered online through DHL, can I return products to the Mestalla Official Store or VCF Megastore?