Where can I consult the state of my returns? July 03, 2019 17:20 Updated If you are registered, in your account profile you will be able to consult your orders in the ‘My Orders’ section. Those not registered will have to complete this form. Related articles I have got match tickets which will take place in April/ May and I am not going to be able to attend owing to the COVID 19, where should I request the amount refund? I have forgotten my password. How can I set a new one?