Where can I consult the state of my returns? July 03, 2019 17:20 Updated If you are registered, in your account profile you will be able to consult your orders in the ‘My Orders’ section. Those not registered will have to complete this form. Related articles How do I know what size to order? What is the deadline for the return of my purchase? Where can I consult the delivery address for my orders? What is the delivery time for my order? How will I receive the money from my refund?