If I have ordered a product, it has yet to arrive and I have seen it has gone down in price, can I change it? July 03, 2019 17:03 Updated You must return the product and make another purchase. Related articles If I have made an order, but it has yet to be sent, can I cancel it? I have ordered online through DHL, can I return products to the Mestalla Official Store or VCF Megastore? What is the delivery time for my order? How can I collect my order? Where can I track my order?