How will I receive the money from my refund? July 03, 2019 17:03 Updated You will receive a transfer of the relevant funds to the same bank account through which you made the initial payment. Related articles How long will my refund take? What is the deadline for the return of my purchase? How can I return an item bought online through DHL? How do I process changes to products? How can I manage a change of product for a different one?