How do I arrange a collection of my product for its return? July 03, 2019 17:08 Updated On the website, request the return of your order then arrange your collection with DHL. Related articles How can I return an item bought online through DHL? How do I process changes to products? What is the deadline for the return of my purchase? I have ordered online through DHL, can I return products to the Mestalla Official Store or VCF Megastore? How will I receive the money from my refund?