How do I arrange a collection of my product for its return? July 03, 2019 17:08 Updated On the website, request the return of your order then arrange your collection with DHL. Related articles How can I return an item bought online through DHL? What is the deadline for the return of my purchase? How do I process changes to products? How will I receive the money from my refund? How can I manage a change of product for a different one?