How will my refund be made if I paid with by credit card? May 26, 2020 17:02 Updated The refund of all tickets purchased in person will be made in cash, regardless of the payment method used. Related articles I bought tickets from the website. Can I go to the ticket office to receive a refund? How long will my refund take? Will Valencia CF compensate me for the games held behind closed doors? Who should I contact to organise a meeting? Where can I request receipts for the return of a package?