What is the deadline for refunds that have expired within the COVID-19 store shutdown? May 25, 2020 16:03 Updated We extend the refund period to 15 days after the reopening of the Mestalla store. Related articles What is the pick-up service or in-store collection? What is the deadline for the return of my purchase? Are the match tickets nominative? How can I return an item purchased online and collected in-store? How can I manage a change of product for a different one?